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What is Task Mining?
Procurement
Supply chain and logistics
Human resources
Customer service
Accounting and finance
Shared Services Centers
Procurement
Supply chain and logistics
Human resources
Customer service
Accounting and finance
Shared Services Centers
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Explore the transformative journey of a leading pharmaceutical company, achieving unprecedented procurement efficiency

3,100 hours in annual savings due to procurement optimization

Customers

Impact

hours saved
Yearly reduction in manual labor for 13 employees
0001
01 %
faster
Significant increase in procurement process speed

Challenge

01
The pharmaceutical company's procurement department was encumbered by a range of inefficient and time-consuming processes. Their existing methods were fraught with manual interventions, leading to delays and inaccuracies. This inefficiency was felt across several key areas of their operations, from contract management to logistics coordination and data handling.
These cumbersome processes were not only affecting the department's productivity but also impacting the company's ability to effectively manage its supply chain and operational costs.
The company used Task Mining technology to closely examine their procurement processes. This thorough analysis uncovered several areas for improvement. The procurement department focused on automating payment requests, streamlining contract management, and enhancing the process of updating supplier prices. Additionally, they optimized transportation ordering and made the file export/import process more efficient. Enhancements were also made to product sourcing on procurement platforms.

Solution

02
The implementation of Operavix has led to significant results, reflected in tangible metrics. With 3,100 hours saved annually, 13 employees have experienced a substantial reduction in manual tasks, leading to more streamlined operations. This time efficiency facilitated a faster procurement process, accelerating the procurement cycle by 17%. This acceleration, particularly in areas like order processing and vendor communications, underscores a notable improvement in overall procurement efficiency.

Outcome

03
Robert Jensen
Chief Procurement Officer (CPO)
“Operavix made a huge difference for our procurement team. It helped us streamline payment requests, contract management, and supplier coordination. Now, the process is fully transparent for management, and almost every single decision we make is based on objective data, leading to more efficient and accurate procurement operations.”

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