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Learn how Operavix helped save over 220,000 hours by pinpointing optimization opportunities in invoice processing at the Shared Services Center of a leading construction company
Optimizing SSCs with Operavix: a new era in invoice processing
Customers
Impact
hours annually
is the potential for savings through the optimization of 63 processes, covering 380 employees
000001
The Shared Service Center handles critical tasks such as invoice processing, which requires continuous improvement. Traditionally, the center depended on manual methods for process analytics such as employee interviews. These methods were inefficient and often resulted in low accuracy, impeding the complete realization of process potential.
Challenge
01
Operavix enables automatic process analytics, providing a clear overview of each action within business processes. With these insights, Operavix identified essential areas for optimization, leading to substantial improvements in the efficiency of invoice processing. Reliable insights. No extensive interviews.
Solution
02
Implementation of Operavix brought transformative results. Operavix targeted inefficiencies in 63 operations with major efficiency impact. Notable examples include enhancements in receipt of services, order receipt, and registration of incoming documents.
Outcome
03
Receipt of services
Originally the process involved labor-intensive manual checks and data entries for each invoice. Now important fields are pre-filled automatically, which eliminates these manual steps and cuts 42,441 working hours per year.
Order receipt
This process used to require extensive manual data entry and file management for each invoice. With automation, these manual tasks are removed, saving 9,876 hours annually.
Registration of incoming documents
Previously, employees manually created tasks and uploaded each received invoice. Automation has transformed this by handling and attaching invoice documents without any manual actions, saving 8,712 hours per year.
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Rajesh Kumar
Chief Technology Officer
“Before implementing Operavix, our journey involved walking the floors and conducting countless interviews with employees to understand our processes. Now, everything is done automatically, tracking and analyzing activities, which significantly reduces the time spent gathering information.”
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