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What is Task Mining?
Procurement
Supply chain and logistics
Human resources
Customer service
Accounting and finance
Shared Services Centers
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Achieve streamlined processes and enhanced overall performance in your Shared Services Center with Operavix

Operavix: Shared Services optimization

Solutions

Why focus on processes is key for SSCs

In Shared Services Centers, it's essential to minimize expenses while maximizing value. Focusing on process optimization enables SSCs to achieve operational efficiencies that lead to significant cost reductions and improved value delivery. To facilitate these crucial enhancements, SSCs leverage robust tools like Operavix.

Unlock SSC potential with Task Mining technology

Operavix Task Mining Client captures all the business actions of your employees, providing a clear view of your organization's process execution. This approach provides insights into inefficiencies, process frictions, and opportunities for automation and RPA. It transforms decision-making by centralizing the monitoring and analysis of all SSC processes.

Procurement

Improve contract compliance and manage supplier relationships more effectively by analyzing every step from vendor selection to purchase order issuance

Order management

Enhance customer satisfaction and service delivery by streamlining order processing, shipment, and delivery stages

Accounts payable

Accelerate invoice processing, enhance vendor relationships, and optimize cash flows by identifying bottlenecks and inefficiencies

Accounts receivable

Minimize days sales outstanding and reduce invoice processing times. Aim to improve cash flow by maintaining a high rate of perfect invoicing

Key SSC processes enhanced by Task Mining

Accounts payable
Accelerate invoice processing, enhance vendor relationships, and optimize cash flows by identifying bottlenecks and inefficiencies

Streamlining SSC processes: customer insights

"Before implementing Operavix, our journey involved walking the floors and conducting countless interviews with employees to understand our processes. Now, everything is done automatically, tracking and analyzing activities, which significantly reduces the time spent gathering information."
Rajesh Kumar
Chief Technology Officer

Reveal hidden efficiency of your processes.
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