Fill out the form and we will contact you
Meet Digital Employee – the next leap in business process automation
Business processes today become more complex and prone to inefficiencies. Many organizations struggle to gain full visibility into business processes. This lack of clarity makes it difficult to identify the best areas for process or task automation. With Task Mining tool it’s easier to illuminate your ‘as-is’ business processes at task level and identify routine manual tasks with the greatest automation potential. But how do you automate those tasks most efficiently? The answer is Digital Employee.
Let’s dive into how Digital Employee can make business task execution effortless and contribute to successful business process optimization (BPO).
What’s the role of data in business process optimization (BPO)?
When facing operational challenges, companies generate various optimization ideas. Some initiate BPO efforts on their own when they know what to optimize/automate and the potential benefits. However, without full process visibility, there’s a high risk of misallocating resources and missing out on opportunities. To achieve accurate and measurable BPO results, businesses rely on granular task-level analytics, which is available only through Task Mining.
Task Mining in business process optimization (BPO)
Traditional approaches to process and task analytics are resource-intensive and often fail to meet expectations. Unlike traditional process discovery methods, Task Mining is a digital approach to analytics that allows us to automatically capture real user actions across applications, analyze extracted tasks and identify manual tasks ready for automation, so you can make smarter automation decisions.
Operavix Task Mining
Let’s see how it works step by step.
- User interaction data capture
- User interaction data capture
Task Mining Clients safely collect user interaction data of your employees, keeping sensitive data protected
- Task extraction and grouping
- Task extraction and grouping
AI-driven tools extract tasks from user interaction data and group them logically
- Task-level insights
- Task-level insights
But how can you transform Operavix task-level insights into real business process optimization?
Digital Employee – AI-powered teammate
Processing document request with Digital Employee: use case
1. Processing an incoming request
2. Data completeness check
3. Data verification in the accounting system
4. Response generation
5. Sending the response
Key benefits of Digital Employee
- Beyond human efficiency – it operates like a regular employee but faster, with greater accuracy and 24/7, even when your teams are offline
- Enterprise system sync – unlike RPA, API integrations seamlessly connect informational systems (ERP, CRM and other systems) and don’t depend on changes of interface
- AI-driven intelligence – algorithms understand the context and can make informed decisions to support employees
By adopting Digital Employee, you can achieve operational excellence. Start by uncovering how your employees perform tasks and identify routine manual tasks with the highest automation potential using Task Mining. Then let Digital Employee take care of the rest.