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January 27, 2025 | 4 min read

4 reasons why companies go for Task Mining to boost business processes



Manual process analytics requires time and money investments to explore business processes. However, it still provides inaccurate results and creates a facade of productivity without delivering real value.

These days we have to be able to keep up with the pace of the modern world and see new ways of achieving productivity. Today cutting-edge enterprises opt for much more time-efficient and result-oriented analytics. The type of analytics that only Task Mining can provide. With the help of the technology, you will see ‘as-is’ business processes at the task level in great detail and find potential for their automation in a matter of minutes to get the greatest economic benefits.

Let’s see why choosing Task Mining for business process analytics is worth it.

1. Task-level visibility

Business processes involve a lot of steps that cannot be seen on a process map. In this case, Task Mining comes to the rescue and serves as a ‘flashlight’ to illuminate hidden steps. It helps to gather user interaction data from employees’ PCs and visualize it in the form of dynamic dashboards. The technology breaks the processes into smaller steps and sheds light on what your processes consist of, namely tasks and smaller steps. With Task Mining you observe your tasks “under a magnifying glass” and not only gain process transparency into how exactly your business processes run but also find points of potential automation.

2. Fast analytics means fast solution

Task Mining stands for fast and precise analytics. In the past, business analysts had to gather data manually, spending months collecting it to recreate a single process. The tricky part with process analytics was that they did not have the proper tools to really see how processes work.

Today’s process analytics is no longer manual. Task Mining Client App conducts a two-week long data collection with no human involvement. The technology automatically extracts tasks from the user interaction data and groups them into categories. Quick data-driven analytics provides you insights on excessive time spent on tasks, so you can make informed decisions on business process automation.

Every accelerated task guarantees cost and time savings that will bring you to operational excellence. The faster you make decisions on the optimization of manual steps with Task Mining tools, the closer you are to the greatest economic benefits.

3. Data-driven process analytics

When raw data is captured from employees’ PCs and tasks are detected, Task Mining technology can finally help to find optimization points, based on objective data. To make it work, you need to analyze ‘as-is’ task execution efficiency.

Through analysis of tasks, you get the picture of how the work is done by employees and where manual actions are. The Task Mining tool gives you exhaustive information on tasks in the form of a task map. It reflects who is responsible for a task and how much time they spend executing the task, making it possible to accurately calculate labor costs. If some steps are inefficient, Task Mining tools themselves identify manual actions and target them for automation.

4. Clear idea of optimization potential

Business processes contain a plethora of tasks and steps. While some of them are efficient and work just like clockwork, still there are many manual and repetitive ones. The latter type of steps creates bottlenecks and makes processes much more inefficient.

But be sure with Task Mining it is not the case. The technology sees manual actions and finds automation potential. Seeing ‘as-is’ tasks, you can calculate the labor costs of manual steps in great detail. Thanks to AI-driven algorithms, you know who executes tasks and how much time they spend on them. This level of accuracy lets you not only find business process automation potential but also make economic benefits from such optimization.

Ready to revolutionize your business processes with Task Mining?

We can help you illuminate manual steps in business processes with Operavix Platform and find automation potential using Task Mining. Discover how the technology can drive efficiency in your company.

Check out our Solution page to learn more about ways to adopt the cutting-edge technology in your business.

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